So one of the important things about having good business is about having great communication.
Digital Hospital of Bugis Junction has successfully done so.
Sam from Digital Hospital Somerset ,
He is very helpful and solved my problems immediately. He gave good advice and that is what good service is all about! Thank you Digital Hospital. I definitely will recommend this to my friends who are students as well.
Suzie Supri Walton
Excellent service when I went for trade-in at the Sim Lim outlet. They are not pushy for sales and very patient. I forgot to get the name of the guy who helped me but THANK YOU! he listened to my needs before recommending a laptop and when I can't make up my mind, he told me to go back to think (:
The fan in my Lenovo laptop needed to be replaced and after being told by the Lenovo service center it would take 3 months to get the parts and have it fixed, I decided to go to Digital Hospital. They managed to have it fixed and ready in 2 days. After you send it in, they will diagnose the problem and call you back promptly with feedback and when it's ready for collection. Highly recommend.
I was pleasantly surprised by the professionalism and excellent customer service rendered by Neil at the Digital Hospital Outlet at Courts (Orchard Branch) today. I brought in my faulty laptop, and within 5 minutes, he was able to diagnose, advise and repair the software issue. I would certainly recommend Digital Hospital to my friends and family.
Professional service - fixed my laptop for free as it was a minor issue, as compared to the official Apple Store who wrote it off at a logic board issue and quoted $600.
Brought my laptop to Digitalhospital, and was served by Johnson.
He was very meticulous in his approach, trying out many methods to try and save my laptop, also advising me against repairing my laptop as it out not be economically worth it.
He is a jewel that PC dreams should be proud to have.
Khoo Pei Koon
Great customer service from Johnson.Very detailed analysis from the mentioned staff; I was quite worried as to why he took so long to check my laptop but I realized that he was just being very meticulous in figuring what went wrong with it. Excellent service from the team; I wanted my laptop done fast as I was going overseas & they accommodate my request with no question asked.
Awesome service. Even changed battery unrequested. Nice friendly and trustworthy shop. Would go there again.
Chris van Dompselaar
Excellent service when I went for trade-in at the Sim Lim outlet. They are not pushy for sales and very patient. I forgot to get the name of the guy who helped me but THANK YOU! he listened to my needs before recommending a laptop and when I can't make up my mind, he told me to go back to think smile emoticon
Kudos to the very patient and honest sales person at pc dreams. Patiently explained and demonstrated the diff specs between diff ipad models. He was even honest to point out the down sides and was not pushy at all, even though he knows he doesnt have on hand the specs that and want and is within my budget. End up didnt buy anything but kudos to their patience and honesty!
Shout out to Laptop General Hospital, just had my laptop serviced with the something spa package, cleaning the fan and getting new thermal paste. My laptop fan was loud and noisy before and it came back totally chillaxing. Some of the keys did not work after the service so I sent it back in, the Filipino sounding service guy replaced my keyboard with no charge. It's good that they admit the fault and promptly fix it. Awesome customer service.
I must say the attention and service you get at the Laptop General Hospital outlet in Funnan is simply outstanding. I found myself surrounded by really helpful staffs who did everything they could to repair Mac Pro and use my warranty coverage. When I first got there I knew they were going to help me. They also called me a few times during the week to update me on every move. I am sure my Mac wouldn't be alive today if it wasn't because of their experts who agreed on inspecting the Mac right after the incident. Thank you so much for all you have done. I will surely come back if I ever need to.