Steps to Repair the 2932 Error in Microsoft Office

The 2932 error normally shows when you are trying to update Microsoft Office 2000 with the “Service Release 1” package. There are certain reasons why this error shows, including trying to install this onto an NTFS file system, or not having the right user privileges to install it. You can fix this error quite easily if you are able to repair the various problems that cause it in the first place.

The 2932 error normally shows in this format:

Internal Error 2932: Please contact product support for assistance.

The first thing to do to fix this error is to download the Office 2000 SR1 package from the Internet and place it on your hard drive. In many instances, the “Windows Update” feature will either corrupt this file, or download the wrong one – making it impossible for your computer to use it. Downloading the package directly to your hard drive, and then installing it that way, will allow your PC to run smoothly and effectively; and could stop the 2932 error in its tracks.

After you’ve done that, you should then look to apply the “DisablePatch” setting inside the registry. This setting basically prevents your computer from being able to install various “patch” software programs on your PC, of which Office 2000 SR1 is. To do this, you should load up “RegEdit.exe” from C:WindowsSystem32 and then change the value of this setting to apply it.

Proceeding this, you should also use a “registry cleaner” to repair any damaged registry settings that could be causing this type of errors inside the registry database. A registry cleaner is a software tool designed to scan through your PC and fix the various errors that cause errors & issues. Not many people realize this, but the “registry database” of your PC could have a lot of problematic files inside – preventing it from being able to read the files it needs to run. The registry database of your system basically stores all the settings & options that Windows needs to run smoothly, and is continually being used to help recall various settings for your system. Unfortunately, this database is continually being saved in the wrong way, causing Windows a lot of errors & other problems. You can fix this problem by using a ‘registry cleaner’ to repair any of the damaged registry settings that are causing problems.

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Hard Drive Performance Comparison

I have had many people ask me including fellow network administrators, Information Technology Consultants, College Students and Business Owners what is the difference between the Seagate ST31000528AS drive and the Seagate ST31000524AS drive?

The only real difference between these two seagate barracuda drives is read and write performance. Overall both of these drives are considered high quality and have proven to be reliable if used correctly.

I personally use and recommend Seagate Barracuda hard-drives and use them when I need reliable SATA drives. They serve their purpose well if they are used correctly in the right environment and situation.

You probably won’t notice a difference in performance between the two different drives unless you are using the hard drives on a RAID array or MIRROR array and are using the hard drives to store large amounts of data where read and write performance is important such as on a file server, database server, email server, terminal server or even a web server.

Both hard drives are in the same ball park as far as price is concerned so there is no good reason to choose the slower drive unless you are using a 3.0Gb/s bus where you would not be able to take advantage of the faster hard drive – Seagate ST31000524AS anyways.

Here is a simple comparison between the two Seagate Barracuda Drives:

Seagate ST31000528AS

Series Barracuda

Interface SATA 3.0Gb/s

Capacity 1TB

RPM 7200

Cache 32MB

Average Latency 4.16ms

Form Factor 3.5 inches


Seagate ST31000524AS

Series Barracuda

Interface SATA 6.0Gb/s

Capacity 1TB

RPM 7200

Cache 32MB

Average Latency 4.16ms

Form Factor 3.5 inches

As you can see above the only real difference between the two Seagate Barracuda hard drives is the Seagate ST31000528AS has a read / write speed of 3.0Gb/s while the Seagate ST31000524AS has a read / write speed of 6.0Gb/s.

Obviously I would prefer the faster hard-drive and both are high quality and reliable for small to medium sized business and if properly configured will make you happy. 

When fellow network administrators or and small and medium sized businesses in and around Orlando Florida and Central Florida turn to me for technology advise and ask me which hard drive between the two models would I personally prefer and I would choose the faster drive because well it has a read / write speed double that of the Seagate ST31000528AS 

Written by, Chris Ondo

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Operating System Options and Installation Methods

An OS is installed on the computers’ hard disk, inside an area called hard disk partition. There are several ways for installing a new operating system. The installation method is based on the system hardware and end-user requirements. Generally, you have four basic options for the installation of a new operating system:

Clean Installation

We can perform a clean installation on a new computer or in those cases where there is no upgrade path between the current operating system and the new one. This type of installation deletes all data on the hard disks partition where the current operating system is installed. A new PC requires, of course a clean installation. You can also do a clean install when the current operating system installation has corrupted files or does not work properly.

Upgrade Installation

Sometimes, it is also possible to perform an upgrade. When you perform an upgrade, OS configuration settings, installed programs and data are preserved. With this installation you have nothing to worry about, because you will not lose any personal data. You will just replace the old operating system files with the new, upgraded files. However, keep in mind that after the upgrade the applications and drivers that are incompatible with the new OS will not work as expected.

Multi-boot Installation

Another option is to install multiple operating systems on a single computer. You can install each OS inside a different disk partition and this way every OS will have its own files and configuration settings. On multi-boot installations, the users see a menu when they open their computers and they have to select the desired OS. Of course, only one operating system can run at a time.


This is relative new technique that is often used on servers. With virtualization we can run numerous copies of an operating system on a single set of hardware and create this way several virtual machines. Every single virtual machine works like a separate computer. This technology makes a single physical hardware resource to appear like multiple logical resources.

Before starting any operating system installation you have to make sure that all the hardware is certified to work with the new operating system. Also confirm that the hardware resources meet the minimum installation requirements. Moreover, when you perform an upgrade it is a very good practice to perform a virus scan before starting the installation and a complete full backup of all your personal data.

One method that helps you protect your data is this: Create multiple partitions on the hard disk and install a different OS on each partition. Then copy all your data inside an empty partition that does not contain an OS. This way you can upgrade the operating system without the risk of losing any data. Backup and recovery of data files is also easier with this design.

It is also important to decide the type of file system to use. The file system controls how the OS stores and tracks the files. There are several different file systems available. The most well-known are: FAT 32, NTFS, HPFS, ext2 and ext3. Every operating system is designed to use one or more of these file systems. There are advantages and disadvantages on every file system. Careful consideration should be made to the type of file systems supported by the selected OS and the benefits of each.

You can find several programs to modify the partitioning structure and file system of a hard drive after installation, but it is better to avoid them if possible. When modifying either the file system or partition structure on a hard drive, data loss may result. Careful planning can help preserve the integrity of the data.

Advantages of Archiving Old Mails in Outlook

Obviously, as time goes by, this file too keeps increasing in size. The problem is the larger the PST file, the more time Outlook takes in doing various tasks, including downloading and opening up emails. It is therefore very important that you keep the size of the main PST data file fairly small so that it is manageable and Outlook can function smoothly. You could always enable Outlook to AutoArchive or you could manually divide the email messages between several PST files so that the main PST file that you use every day, stays small.

In order to create an archive of old and unwanted messages, go to the main menu in Outlook and select File -> Data Management and click on ‘Add…’ Now proceed to ‘Office Outlook Personal Folders File (.pst)’. Name this folder appropriately. If you are archiving your email messages every six months or so, it may be a good idea to name the file by the period in which you have sent or received those emails. You could choose the archive period depending on how often and how many big emails you receive. Just bear in mind that you need to keep the size of the resulting PST file around one or two GB since anything larger will not prove efficient.

To start moving messages or other items to the newly created folder, you could simply drag and drop entire folders to this new folder. If you have already created an ‘Archive’ folder where you have moved all old mail, you could simply select it, drag and drop it into the new archive file. If you have not sorted your mail or other items in any manner so far and would like to move mail before a certain date to your new archive file, you could follow these steps. Go to the main menu in Outlook and select File -> Archive. In the window that appears, highlight the folder that you want sorted. Specify the date, emails sent prior to which will be moved to the newly created Archive PST file. Use the ‘Browse…’ feature to select this PST file and to carry out the transfer.

You could use the AutoArchive feature of Outlook to reduce the size of your main Outlook PST file. If any of your files, including the main PST file or other archived such files get damaged, you can use Advanced Outlook Repair from DataNumen for quick PST recovery. You can recover very large files and split the output PST files into more manageable files using the PST recovery feature of Advanced Outlook Repair.

You can thus keep Outlook working smoothly and without errors using the Archive feature and with the help of Advanced Outlook Repair.

More information about Advanced Outlook Repair can be found at

Accidentally Deleted Photos From Nokia E71? Try This Tool

Accidentally deleted photos from your Nokia E71 camera phone? Don’t know how to get them back? Accidental deletion is one of the major causes which give rise to unfortunate data loss situations. Thankfully, there are ways to recover lost photos. A Nokia E71 uses micro SD card to store photos clicked from phone’s inbuilt camera. If you delete photos from micro SD card, don’t think they are gone permanently. You can easily retrieve photos from your Nokia E71 camera on your own by using an appropriate photo recovery software.

Sounds too difficult and technical? Well, it is not, such utilities are designed to recover lost or deleted photos from mobile phone’s memory cards in an efficient manner. Even if you are not tech-savvy, you can use them quite conveniently as they come loaded with simple and graphical user interface. All you need to is download and install it on your system and follow the directions.

How can a recovery utility help you?

A photo recovery utility retrieves photos from various storage media under all possible data loss circumstances. You can recover photos from memory cards, memory sticks, digital cameras, camcorders, Zip disks, hard drives, USBs and other removable media in the following situations:

  • Accidental deletion of photos
  • Unintentional or intentional formatting
  • Corrupt storage media
  • Memory card errors
  • File system damage
  • Virus attacks etc

Which picture recovery utility to use?

You may come across various promising and reliable-looking photo recovery utilities on the Internet. But, you should not blindly trust just anyone. Do proper homework and analysis first and then employ a particular software to perform recovery. To be on the safe side, you must always use the download version first in order to get an idea of a software’s recovering capabilities. If you see a ray of hope of getting desired results, then only go ahead with it. Ideally, a good recovery utility for recovering photos from your Nokia E71 phone’s memory card should have the following attributes:

  • It should support recovery of photos irrespective of the file type
  • It should support all brands of micro SD card which your your Nokia E71 uses
  • It should be read-only

Stellar Phoenix Photo Recovery is a comprehensive utility which recovers lost, deleted or formatted photos from all types of memory cards including SD, SDHC, MMC, XD, CF etc. The photo recovery software can be used by both Windows and Mac users as it is available in two versions.

Fixing "Memory Card Error" Message in Pentax Optio S40

Pentax Optio S40 is a four mega pixel digital camera that comes with various features including thoughtful design, high portability, user-friendly operation, and function customization. The camera uses SD (Secure Digital) or MMC (Multi Media Card) to store all the multimedia files taken by this camera. Corruption or damage in these digital media cards is a common problem encountered by most of the photographers. The main consequence of memory card corruption is inaccessibility of data stored in the memory card. To prevent the hazards created after memory card damage, most of photographers maintain an adequate backup of there data (preferably in other storage media). However, the probabilities of photographers forgetting to create a valid backup or the other storage media getting corrupted always exist. In such cases, the data from a corrupt media card can be recovered by using advanced Photo Recovery Software.

Consider a practical scenario, where you were taking pictures from your Pentax Optio S40 digital camera. The camera turns off unexpectedly due to empty battery and you receive the below error message, the next time you switch on the camera and attempt to view all the pictures:

“Memory Card Error”

After the above error message pops up, the data saved in the memory card becomes inaccessible. The same error message pops up every time you attempt to view the records stored in the database.


The root cause for the above error message is corruption of memory card due to improper shutdown of the camera.


To resolve the above error message, you will need to format the card in the camera using below steps:

1. On the Set-up menu, select Format.

2. Press the four way controller to select Format.

3. Press OK to begin the formatting process.

Once the formatting process is finished, the error message does not pops up. But, formatting process also deletes all the previously stored data on the memory card. To recover that formatted data, you will need to use powerful Photo Recovery Software. These applications can comprehensively Recover Deleted Photos by employing powerful scanning methods.

Stellar Phoenix Photo Recovery is a powerful third-party tool that recovers maximum data after any data loss scenario. The highly interactive user documentation that comes along with the software allows the photographers to Recover Deleted Photos with ease. The read only software is compatible with Macintosh and Windows operating systems.

Dealing With the 5 Stages of Data Loss Grief

To most people, the loss of important files, documents, music collection, photos, and whatever stuff is built up over time in one’s PC is a great challenge to overcome. In fact, according to an article in a popular tech magazine, a person who has just experienced data loss goes through five stages of grief.

If you haven’t tried losing computer data and files, count yourself as one of the lucky ones. But if you’ve ever mourned such loss, let’s see if you can identify with each of these 5 stages:

Denial. A computer user’s usual first reaction to a computer malfunction is to deny the gravity of the situation and rationalize. You would always think that whatever the issue is, this can be resolved with a few tweaks or a reboot. Not until later would you realize that you may have seen the last of your files.

Anger. When realization about the loss finally dawns (perhaps after having restarted the PC for the nth time to no avail), anger sets in. The anger could be directed at the computer company, the hard disk manufacturer, the anti-virus software, even the power provider. But most of the anger could be directed at oneself for not having put preventive measures in place like online backup solutions.

Bargaining. When the anger subsides, the data loss victim will then likely think of the most feasible data recovery options available. Will a replacement hard disk do? Is it even possible to transfer the data at all? If not, how much would it cost if a recovery expert were to do the retrieval? If you’re hoping that data recovery won’t cost as much these days, you’re in for a huge disappointment.

Depression. Losing files must feel really bad and with recovery prospects looking dim, the victim understandably goes through a period of depression. If data loss is worth crying over, then it is in this stage that you shed your tears or wallow in the throes of despair.

Acceptance. But when you’re done being depressed, you’ll soon come to terms with the fact that it’s time to pick up the pieces and do whatever you can to reconstruct or retrieve the lost data. While this was a definitely stressful period in your life, it’s also one that’s best put behind you.

If you ask me, having to go through all those stages of data loss grief is a waste of time and tears. To ensure that you won’t have to experience such loss, use an online backup service for all your important files, photos, music, and other data. They are secure, hassle-free, and affordable solutions to achieving peace of mind.

‘Attempting to Validate BBT Refcounts’ Outlook PST Error

Microsoft Outlook PST is the single file consisting of all email messages, notes, journals, tasks, appointments and other Outlook objects. This file is prone to corruption due to reasons like virus attack, saving PST on network, application faults, unexpected shutdown and other similar reasons. Thus for complete file restoration, you need to use your recent file backup. But in case you observe that backup is giving errors or is not updated to restore required data, commercial Outlook PST Repair tools can prove as valid tools to be used.

You might receive the similar error message while using Microsoft Office Outlook Inbox Repair Tool:

“Attempting to validate BBT refcounts”

“Couldn’t find BBT entry in the RBT (211C8)”

You receive such errors in the log report.


Possible causes for the above error to occur are:

  • PST file is large in size
  • Outlook is unable to find the BBT entry of the file
  • PST is damaged or corrupted

Note: Outlook 2002 and earlier versions have default file size limit of 2 GB. If PST grows beyond this file size limit, Outlook shows strange behavior and PST gets odds to corrupt. In Outlook 2003 and 2007, this file size limit has extended to default value of 20 GB.


To fix these issues, you should try performing these steps:

  • Try to reduce file size. You can empty the ‘Deleted Items’ folder and delete unimportant email messages from all folders including Inbox, Sent Items etc.
  • Try reinstalling Microsoft Office Outlook to resolve BBT errors
  • If PST corruption is the issue, you need to repair it. Since Inbox Repair Tool cannot repair such files, you should Repair PST using commercial applications.

Outlook PST Repair software are safe and advanced applications to repair damaged PST. These software deploy high-end scanning algorithms to examine a damaged PST file and repair it, without changing file original view and content. You can use these tools to Repair Outlook PST in any case of personal storage file corruption. They come equipped with self-descriptive interface, read-only design and automated recovery options.

Corruption in USN Journal or NTFS Log File May Damage the NTFS Volume and Cause Severe Data Loss

The USN journal (or Update Sequence Number Journal) is a new feature introduced with NTFS v3.0. that is responsible for keeping track of all the changes that occur to the files, streams, and directories present on the NTFS volume. It also records changes in their attributes or security settings. The ‘$Logfile’ is another functionality that is added to the NTFS file system. It is basically an NTFS log file that is used to record any meta changes to the NTFS volume. If these files become corrupt due to any reason or contain some invalid records, it may cause NTFS volume corruption. If the damaged volume is your boot volume, then it may make your system unbootable which would further result in losing all the vital data stored in your system. To recover back your lost data from the corrupt NTFS volume, you need to go for Windows partition recovery through a reliable third party utility.

For instance, you are using a Windows 2000-based computer. When you try to access your NTFS file system-based volume, you may come across any one of the following error messages:

“The disk structure is corrupted and unreadable”


“There is not enough space on the disk. “

If the damaged volume is your boot volume, you may also receive an error message on rebooting your computer:

“stop 0x0000007B (0x00000000, 0xC0000032, 0x00000000, 0x00000000)

Inaccessible_boot_device “


The $UsnJrnl file or the $LogFile file contains some invalid records.

The STOP error will render your system unbootable and prevent you from accessing the precious data stored in the system. In such situations, you can use a backup to recover partition data. If you don’t have a backup, follow the below mentioned resolution steps.


You should follow these steps to resolve the STOP error:

Use a Windows XP operating system CD and restart your Windows 2000-based system to the recovery console.

Click ‘Run’ in ‘Start’ menu and then type ‘Chkdsk.exe /r’

Click ‘OK’ and reboot your system.

However, if the ‘Chkdsk’ tool is unable to detect the errors and you are not able to access your NTFS volume, you should take help of an efficient Partition recovery software. These software can easily recover lost, deleted, or formatted data from the corrupt NTFS, FAT, or exFAT file system-based partitions.

Stellar Phoenix Windows Data Recovery is an advanced tool that can recover lost, deleted, or formatted files, documents, photos, emails, videos etc. from corrupt partitions in any situation of data loss. It helps us to perform a customized recovery of files based on their file types. 

How to Fix Error Code 8 Safely?

Possible Error Messages

“System Error. Code: 8. Not enough storage is available to process this command.”


Not enough storage is available to process this command.

“Error occurred while wizard was checking the current windows product

license. Error Code: 8 0x8007000e.”

It could be annoying to receive error messages like these from time to time when you are using your computer, trying to access files, installing programs, or update certain software. These error messages are actually warning you of corrupt registry or faulty hardware or programs.

We strongly suggest that you run a quick scan for error code scan for your PC to check and fix the errors.

How Error Code 8 Happens?

Error code 8 is in fact a message that tells you there is some malfunctioned hard ware device in your computer. It would occur when certain hard ware device in your PC is missing, or when the driver of a particular hard ware is not installed properly. Error messages like this also indicate insufficient memory on your hard drive. You should know that your system needs enough free space on your hard drive to ensure the efficiency of your computer.

Anyway, error code 8 is a fairly common error that one could get after frequent use. It is not a very complicated error and there is no need to panic when you see the error message show up.

How to Repair Error Code 8?

It is not likely that you have modified the registry of your computer that makes you get error code 8. Not being a computer expert, the solutions to this problem presented here are also very simple. You could understand it easily and fix the error manually in just a few minutes.

1. Click on the Start menu, go to the Control Panel and double click on Network

2. Select Add > Protocol > Add

3. Click on the Manufactures box > Microsoft > NetBEUI > click OK

4. Double click on the “Network Adapter” and select the Bindings tab

5. Modify the settings of the “NetBEUI protocol” and set it to “not bound to adapter”

If you want to speed up your computer…

– Delete files you do not use for months, such as movies, photos, music or games. By doing this you are actually sparing more free space on your hard drive. You should always make sure that your computer gets the sufficient memory it needs on your hard drive.

– Clean up your hard drive regularly. You can defrag your computer every a few months to clean the fragments left on your hard drive after frequent use. Remember too much fragments would slow down your computer eventually.

– Scan your computer for virus and scan your registry as well. This will help you check and remove all the possible threats and fix the errors in your registry.

To ensure the security and efficiency of your PC, get our ErrorCodeFix to fix Error code 8 in minutes.