CORPORATE PROFILE

Formerly branded as “Laptop General Hospital”, Digital Hospital is the trade-in vendor and repairer headquartered in Singapore. Focusing on the mass personal computer market, Digital Hospital strives to provide consumers with the most affordable and cost effective way of computing while being mindful of the environment and reducing technological waste. Digital Hospital is committed to offering customers with a quick and easy way for the full spectrum of digital gadget services. From the humble beginnings with one outlet service centre in 2007, Digital Hospital has grown her business network extensively over the years. Digital Hospital is also an ISO 9001:2015 quality management certified company.

Digital Hospital has established a dedicated team of in-house laptop and repair specialists providing fully integrated services to major electronics retailers and mass consumers in Singapore. Focusing on its core competency to providing excellent laptop-related services such as trading; hardware and software upgrades; maintenance; repair and trade-in services, Digital Hospital is well respected in the industry for her customer-centric, personalised approach and is devoted to serving the computing needs of the community.

BUSINESS PHILOSOPHY

In order to provide our complete laptop services, we look to operate on 3 core business principles:

    • Speed – We set short realistic deadlines to ensure efficient and prompt customer service.
    • Quality – We always ensure training and updates for our staff so you will always get the best possible deal for your needs.
    • Cost Saving – We constantly evaluate our prices to ensure that you always get a deal that is considered value for money.

    In addition to our core principles, we aim to keep our staff happy by offering a stable working environment and regular career opportunities.

MISSION STATEMENT

  • To provide a one-stop laptop and electronic devices, service/repair and trade-in experience to customers.
  • To improve the quality of every employee’s professional and personal lives by providing a stable work environment and benefits that protect their future.
  • To become the largest electronic reuse service provider and electronic waste recycler in Singapore, thereby influencing and improving Singaporeans’ attitude and behaviour towards e-waste.

CORE VALUES

Digital Hospital operates with a devotion to greater consumer satisfaction and higher ethical standards to achieve a win-win situation for all stakeholders including shareholders, employees, community and management.

  • Integrity: We will uphold the highest standards of integrity and to deliver on our commitments
  • Commitment: We emphasise on a dedicated focus and commitment to understanding and delivering on the needs of customers and clients
  • Passion: We act with passion whether it is serving customers or developing new services and systems
  • Customer first: The interests of customers and clients are our first priority
  • Embrace changes: In a fast-evolving and dynamic industry. We strive to maintain flexibility, continue to innovate and adapt to new business conditions and practices