Customer Direct Payment PortalContact Information TIPS: *Get your laptop brand and model ready! It takes less than 2 minutes to fill in the form! Most questions are not compulsory, you may skip if you are unsure!First Name*Last Name*Email* Company NameContact NumberFor Corporate and bulk Trade-In, please kindly go to: Corporate (Bulk) Trade-InPlease ensure that all supplied information are accurate as it will directly affect the generated quote.All quotations are based on the information supplied.Laptop Exchange reserve the right to re-quote if the information provided are inaccurate.DIY SELF-BUILT desktops are not eligible for trade-in.All Quotations are valid for 7 days unless otherwise stated. * are compulsory fields Device QueryD1) What is your device TYPE?*LaptopDesktopMonitorDesktop + MonitorAIO DesktopTablet (Windows)Tablet (Android & IOS)Phablet / Smartphone (Windows & Blackberry)Phablet / Smartphone (Android & IOS)OthersD2) When did you PURCHASE your device?*D3) Is your device WORKING normally?*Fully WorkingPartially Working (Please describe in Remarks)Faulty (Please describe in Remarks)Specifications Query✔ What is the BRAND of your device?*AcerAcer (Predator)AppleAsusAlienware (Dell)BenqClevo (Aftershock)DellFujitsuGigabyteGoogleHonorHPHTCHuaWeiLenovoLGMicrosoft (Surface)MSINokiaOppoSamsungSonyToshibaVivoXiaomiOthers✔ What is the PROCESSOR of your device?*Intel Core i3-xxx (1st Gen)Intel Core i3-2xxx (2nd Gen)Intel Core i3-3xxx (3rd Gen)Intel Core i3-4xxx (4th Gen)Intel Core i3-5xxx (5th Gen)Intel Core i3-6xxx (6th Gen)Intel Core i3-7xxx (7th Gen)Intel Core i3-8xxx (8th Gen)Intel Core i5-xxx (1st Gen)Intel Core i5-2xxx (2nd Gen)Intel Core i5-3xxx (3rd Gen)Intel Core i5-4xxx (4th Gen)Intel Core i5-5xxx (5th Gen)Intel Core i5-6xxx (6th Gen)Intel Core i5-7xxx (7th Gen)Intel Core i5-8xxx (8th Gen)Intel Core i7-xxx (1st Gen)Intel Core i7-2xxx (2nd Gen)Intel Core i7-3xxx (3rd Gen)Intel Core i7-4xxx (4th Gen)Intel Core i7-5xxx (5th Gen)Intel Core i7-6xxx (6th Gen)Intel Core i7-7xxx (7th Gen)Intel Core i7-8xxx (8th Gen)AMD ProcessorIntel Core M-5Yxx (5th Gen)Intel Core M3-6Y (6th Gen)Intel Core M5-6Y (6th Gen)Intel Core M7-6Y (6th Gen)Intel Core M3-7Y (7th Gen)Intel Core M5-7Y (7th Gen)Intel Core M7-7Y (7th Gen)Intel Core M3-8Y (8th Gen)Intel Core M5-8Y (8th Gen)Intel Core M7-8Y (8th Gen)AMD ProcessorCore Duo, Core 2 Duo (recycle only)Intel Atom N2xx, N2xxx, Dxxx, Zxxx (recycle only)Intel Atom X5, ZxxxIntel Celeron, PentiumQualcomm Snapdragon 400 seriesQualcomm Snapdragon 600 seriesQualcomm Snapdragon 800 seriesQualcomm Snapdragon (I don't know the series)Apple Mobile Processor (For iphones & ipads)Xiaomi Surge S1Samsung ExynosHuawei Kirin 600 seriesHuawei Kirin 960Huawei Kirin 970OthersOthers (I don't know)✔ What is the MODEL of your device?*✔ What is the size of your storage, i.e HDD, SSD or eMMC?What is the size of your RAM memory of your deviceE.g. 2GB, 4GB, 8GB, 16GB, If unsure, skip this question.✔ What is the GRAPHICS CARD of your Laptop / Desktop / AIO?✔ If your device is a tablet/smartphone, please choose the wireless connectivity:WIFI onlyWIFI + 3GWIFI + 4G (LTE)Not Sure✔ What is the SCREEN SIZE of your device?4.2"4.7"5.0"6.0"7.0"8.0"9.7"10.1"11.6"12.9"For Tablets / Phablets / Smartphones Only.✔ What is the SCREEN SIZE of your device?7.0"8.0"9.7"10.1"11.6"12.5"13.3"14.0"15.6"17.3"18.5"For Laptops / Windows Tablets Only.✔ What is the SCREEN SIZE of your device?18.5"19"20"21.5"22"23"23.6"24"27"30"32"34"For Monitors / AIO Desktop Only. Note that LCD monitors below 18.5" are not eligible for trade in.How long can your battery last(Estimated hours)?*Choose 0 hours if battery is faulty✔ Please rate the EXTERNAL CONDITION of your device: Grade A - D*ABCDEXTERNAL CONDITION refers to external aesthetic condition of the unit, regardless whether the unit is operational or not. GRADE A - No broken items | microscopic non visible scratches | No cracks or dents. | Like new condition | Comes with essential accessories, e.g Battery, adaptor, keyboard, mouse etc. GRADE B - No broken items | Minor surface hairline scratches or dents (not more than 1mm) from normal wear and tear | Comes with essential accessories, e.g Battery, adaptor, keyboard (PC), mouse (PC) etc. GRADE C - Minor breakage not affecting the physical functionality of the equipment. Significant visible scratches or dent (1-3 mm), but which do not interfere with operation | Missing essential accessories GRADE D - Deep scratches, broken parts like missing keys, other missing pieces. Dents of more than 3mm. For Desktop, Laptop, PC✔ Please rate the EXTERNAL CONDITION of your device: Grade A - D*ABCDEXTERNAL CONDITION refers to external aesthetic condition of the unit, regardless whether the unit is operational or not. GRADE A - No broken items | microscopic non visible scratches | No cracks or dents. | Like new condition. Comes with essential accessories wherever applicable, e.g Support Stand , Adaptor, wireless keyboard/mouse (if any), remote control etc. Support Stand GRADE B - No broken items | Minor surface hairline scratches or dents (not more than 1mm) from normal wear and tear | No scratches on screen. | Comes with essential accessories wherever applicable, e.g Support Stand, Adaptor, wireless keyboard/mouse(if any), remote control (if any) GRADE C - Minor breakage not affecting the physical functionality of the equipment | Significant visible scratches or dent (1-3 mm), but which do not interfere with operation | No scratches on screen | Missing essential accessories GRADE D - Deep scratches, broken parts like missing keys, other missing pieces | Dents of more than 3mm | With any type of scratches on screen For Monitor, AiO Desktop✔ Please rate the EXTERNAL CONDITION of your device: Grade A - D*ABCDEXTERNAL CONDITION refers to external aesthetic condition of the unit, regardless whether the unit is operational or not. GRADE A - No broken items | have some/no microscopic non visible scratches | No paint peel off | No cracks or dents | Device does not bend or warp | No scratches on screen | Like new condition | Comes with Original cable and charger GRADE B - No broken items. Up to 3 minor surface hairline scratches and/or paint peel (not more than 1mm), but which do not interfere with operation | No cracks or dents dents | Device does not bend or warp | No scratches on screen | Device have been serviced by 3rd party | Does not have original cable and/or charger GRADE C - Minor cracks with no missing pieces not affecting the physical functionality of the device | Minor bend or warp on the body of the device | Up to 5 significant visible scratches and/or dent or paint peel off (1-3 mm), but which do not interfere with operation. GRADE D - Major cracks with missing pieces | Many deep scratches, dents or paint peel of more than 3mm, but which do not interfere with operation. For Smartphone & Tablet✔ Will you be BUYING another device from us? If yes, what do you prefer?* No Yes - Brand New Yes - Factory Refreshed Yes - Pre-ownedREMARKS:Picture attachments or BULK TRADE-IN FORM for Corporate if anyAccepted file types: gif, jpg, jpeg, png, pdf, xls, xlsx, doc, docx.
