Courier/Delivery Confirmation Form

* T&C :

1. 1. $29 Pickup & return charges will be used to offset repair bills that are $120 or higher only. Repair charges cannot be offset for repair bill lower than $120.
2. 2. $29 Pick-up/Return charges only apply to devices of 5kg and below. Whatsapp us to enquire on logistic charges if device is above 5kg.
3. 3. Pick-up/Return service shall be done during business day 9am to 6pm excluding weekends and public holidays.
4. 4. Cut-off timing at 2pm for within same day Pick-up/Return (within 4 hours’ time frame).
5. 5. Pick-up/Return service does not apply to Sentosa, Jurong Island and restricted areas.
6. 6. Please prepare your own decent packaging to protect your items for delivery.
7. 7. Insurance coverage of up to $150 claimable for damages or loss during courier delivery services.
8. 8. Services available in Singapore only.
9. 9. Day Turn-around time is subjected to:
   • - Parts Availability.
   • - Power On/Off related symptom may go up-to 7 Business Days.
   • - Hardware replacement for uncommon brands such as: Fujitsu, Sony, Toshiba, Xiaomi may require up-to 14 Business Days.
   • - Intermittent symptom may require up-to 10 Business Days.
   • - Within 3 business Days for Reformat, SSD Upgrade, Ram Upgrade.
   • - You will receive a notification on the status within the first 72 Hours upon device is received at our service center.
   • - Major Components such as processor or graphics card may take up-to 14 Business Days.