Dell Trade in Program

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Digital Hospital

ABOUT
- OUR PROMISES
- POLICIES
REPAIR SERVICES
A&E
- WATER DAMAGE & ACCIDENTAL DAMAGE
- Data Recovery
GET A QUOTE
- REPAIR QUOTE
- UPCYCLE & RECYCLE
FIND US
PAYMENT
- REPAIR PAYMENT

Digital Hospital

ABOUT
- OUR PROMISES
- POLICIES
REPAIR SERVICES
A&E
- WATER DAMAGE & ACCIDENTAL DAMAGE
- Data Recovery
GET A QUOTE
- REPAIR QUOTE
- UPCYCLE & RECYCLE
FIND US
PAYMENT
- REPAIR PAYMENT

Contact Information
TIPS: *Get your laptop brand and model ready! It takes less than 2 minutes to fill in the form! Most questions are not compulsory, you may skip if you are unsure!
First Name*
Last Name*
Email*
Company Name
Contact Number
- For Corporate and bulk Trade-In, please kindly go to: Corporate (Bulk) Trade-In
- Please ensure that all supplied information are accurate as it will directly affect the generated quote.
- All quotations are based on the information supplied.
- Laptop Exchange reserve the right to re-quote if the information provided are inaccurate.
- DIY SELF-BUILT desktops are not eligible for trade-in.
- All Quotations are valid for 7 days unless otherwise stated.
* are compulsory fields

Device Query
D1) What is your device TYPE?*
D2) When did you PURCHASE your device?*
D3) Is your device WORKING normally?*
Specifications Query
✔ What is the BRAND of your device?*
✔ What is the MODEL of your device?*
✔ What is the PROCESSOR of your device?*
✔ What is the size of your storage, i.e HDD, SSD or eMMC for your device?
✔ What is the size of your RAM memory of your device?
✔ What is the GRAPHICS CARD of your Laptop / Desktop / AIO?
✔ If your device is a tablet/smartphone, please choose the wireless connectivity:
- WIFI only
- WIFI + 3G
- WIFI + 4G (LTE)
- Not Sure
✔ What is the SCREEN SIZE of your device?
- 4.2"
- 4.7"
- 5.0"
- 6.0"
- 7.0"
- 8.0"
- 9.7"
- 10.1"
- 11.6"
- 12.9"
For Tablets / Phablets / Smartphones Only.
✔ What is the SCREEN SIZE of your device?
- 7.0"
- 8.0"
- 9.7"
- 10.1"
- 11.6"
- 12.5"
- 13.3"
- 14.0"
- 15.6"
- 17.3"
- 18.5"
For Laptops / Windows Tablets Only.
✔ What is the SCREEN SIZE of your device?
- 18.5"
- 19"
- 20"
- 21.5"
- 22"
- 23"
- 23.6"
- 24"
- 27"
- 30"
- 32"
- 34"
For Monitors / AIO Desktop Only. Note that LCD monitors below 18.5" are not eligible for trade in.
✔ How long can your device BATTERY LAST (estimated)?*
- Faulty
- No Batt (Lost)
- 5-10 min
- 30 min - 1 hr
- 1-1.5 hrs
- 1.5-3 hrs
- 3-4 hrs
- 4-5 hrs
For Laptops Only.
✔ How long can your device BATTERY LAST (estimated)?*
- Faulty
- 5-10 min
- 30 min - 1 hr
- 1-1.5 hrs
- 1.5-3 hrs
- 3-4 hrs
- 4-5 hrs
- 5-6 hrs
- 6-7 hrs
- 7-8 hrs
- >8 hrs
For Tablets / Phablets / Smartphones Only.
✔ Please rate the EXTERNAL CONDITION of your device: Grade A - D*
- A
- B
- C
- D
EXTERNAL CONDITION refers to external aesthetic condition of the unit, regardless whether the unit is operational or not.

GRADE A - No broken items | microscopic non visible scratches | No cracks or dents. | Like new condition | Comes with essential accessories, e.g Battery, adaptor, keyboard, mouse etc.
GRADE B - No broken items | Minor surface hairline scratches or dents (not more than 1mm) from normal wear and tear | Comes with essential accessories, e.g Battery, adaptor, keyboard (PC), mouse (PC) etc.
GRADE C - Minor breakage not affecting the physical functionality of the equipment. Significant visible scratches or dent (1-3 mm), but which do not interfere with operation | Missing essential accessories
GRADE D - Deep scratches, broken parts like missing keys, other missing pieces. Dents of more than 3mm.
For Desktop, Laptop, PC
✔ Please rate the EXTERNAL CONDITION of your device: Grade A - D*
- A
- B
- C
- D
EXTERNAL CONDITION refers to external aesthetic condition of the unit, regardless whether the unit is operational or not.

GRADE A - No broken items | microscopic non visible scratches | No cracks or dents. | Like new condition. Comes with essential accessories wherever applicable, e.g Support Stand , Adaptor, wireless keyboard/mouse (if any), remote control etc. Support Stand
GRADE B - No broken items | Minor surface hairline scratches or dents (not more than 1mm) from normal wear and tear | No scratches on screen. | Comes with essential accessories wherever applicable, e.g Support Stand, Adaptor, wireless keyboard/mouse(if any), remote control (if any)
GRADE C - Minor breakage not affecting the physical functionality of the equipment | Significant visible scratches or dent (1-3 mm), but which do not interfere with operation | No scratches on screen | Missing essential accessories
GRADE D - Deep scratches, broken parts like missing keys, other missing pieces | Dents of more than 3mm | With any type of scratches on screen
For Monitor, AiO Desktop
✔ Please rate the EXTERNAL CONDITION of your device: Grade A - D*
- A
- B
- C
- D
EXTERNAL CONDITION refers to external aesthetic condition of the unit, regardless whether the unit is operational or not.

GRADE A - No broken items | have some/no microscopic non visible scratches | No paint peel off | No cracks or dents | Device does not bend or warp | No scratches on screen | Like new condition | Comes with Original cable and charger
GRADE B - No broken items. Up to 3 minor surface hairline scratches and/or paint peel (not more than 1mm), but which do not interfere with operation | No cracks or dents dents | Device does not bend or warp | No scratches on screen | Device have been serviced by 3rd party | Does not have original cable and/or charger
GRADE C - Minor cracks with no missing pieces not affecting the physical functionality of the device | Minor bend or warp on the body of the device | Up to 5 significant visible scratches and/or dent or paint peel off (1-3 mm), but which do not interfere with operation.
GRADE D - Major cracks with missing pieces | Many deep scratches, dents or paint peel of more than 3mm, but which do not interfere with operation.
For Smartphone & Tablet
REMARKS:
Picture attachments or BULK TRADE-IN FORM for Corporate if any
Accepted file types: gif, jpg, jpeg, png, pdf, xls, xlsx, doc, docx, Max. file size: 2 MB.

Check out our full terms and conditions: https://digitalhospital.com.sg/dell/terms/

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