At PC Dreams, Excellent Customer Service is Our FOCUS.
Your feedback helps us to improve our Customer Service, where we apply our Fair Charging Policy in the essential services we provide.
This is Our Promise to Serve You Better:
- We will Always Charge Fair and Reasonable Prices.
- Diagnosis (without any spare parts usage) will be FREE.
- We Do Not Up-Sell (unnecessarily).
- We will Always be Transparent about ALL available Options & Prices.
- You only need to pay for Effective Repairs rendered.
Example – Not All motherboard repairs should involve changing the Whole motherboard. We believe in charging for just the components and the repair service rendered. – Steven
- We Educate our Customers so that they can make Informed decisions.
- We will Always Listen and Understand first, before offering solutions.
- We will explain all tech issues in plain language.
- We will Always Focus on our client’s needs.
- We train our staff well so that they can serve you better.
- Happy Staff = Happy Customers
- Our ISO 27001 and ISO 9001 Certifications ensures a higher level of data protection and service quality for you.
PC Dreams Management