Repair your iphone, ipad, macbook, Surface pro with us!

Contact Information

TIPS: *Get your device brand and model ready! It takes less than 2 minutes to fill in! Best experience with Desktop or Mobile landscape mode. 🙂

First Name*

Last Name*

Email*

Enter Email Confirm Email

Contact Number

Referral

Note:

For Corporate Multiple repair, please DOWNLOAD our Corporate (Multiple) Repair template and attach to us.
Accuracy of the information will directly affect the generated quote
Digital Hospital reserves the right to re-quote if the information provided are inaccurate.
All Quotations are valid for 7 days unless otherwise stated.

Understanding your objectives

✔ What is the BRAND of your device?*

✔ What is the MODEL of your device?*

✔ Which is your device type?*

✔ UPGRADE Service or have MULTIPLE UNITS to repair?*

✔ Is your model a Touch screen device?*

Understanding your problems

1. Is there any LIQUID SPILLAGE or ACCIDENTAL DAMAGE?*

✔ What type of Liquid best describe the spillage?

✔ When is the Estimated Date that the Spillage occur?

Facts: 90% of liquid spillage electronic boards can be saved if proper and correct processes are followed through after a spillage occurs!

Actions to take during Spillage:
1) Unplug the mains, shut down the device. (Force shutdown if you have to)
2) Remove the battery as quickly (whenever possible).
3) If the device is a laptop, leave it upside down to reduce the risk of liquid reaching the motherboard.
4) Let the liquid dripped out as much as possible.
5) Dry the device with hair dryer as much as you can.
6) REFRAIN from switching on the device, the more times electricity runs through the spilled circuitry, the higher number of short circuitry events, thus decreasing the possibility of revival
7) Send the device to be cleaned ASAP!
Impt: Sugary, acidic or alkali liquid accelerates corrosion, thereby decreasing chances of revival.

1.1 Is your device screen CRACKED?*

1.2 Do you see any distortion, dark patch, colored lines on your screen?*

YES
NO

1.3 Do you face other faults apart from cracked screen?*

YES
NO

✔ For Accidental Damage, please describe the other damage parts (apart from screen)

✔ Please attached Picture(s) of the damage parts here:

Drop files here or

Please attach picture files with gif, jpg, jpeg or png format only.

2. Do you observe any smoke or burning smell?*

3. Describe what happens after you press your power button?*

3.1 With beeping sounds?

YES
NO

With Display on screen?

YES
NO

With rebooting issues?

YES
NO

With Bluescreen (BSOD) ?

YES
NO

Hangs at Blinking Cursor / Folder with "!"?

YES
NO

Hang (freeze) at Windows / Apple logo?

YES
NO

4. Do you have DISPLAY issues when you switch on your device?*

4.1 What are your DISPLAY ERROR SYMPTOMS? (Choose one or many)

Display screen is cracked or with black spots larger than 3mm
Display is distorted / fuzzy / decolorized
Display is flickering
Others (Pls elaborate in General Remarks at the bottom)

5. Do you experience AUTO SHUT-DOWN?*

5.1 What are your AUTO SHUT-DOWN ERROR SYMPTOMS? (Choose one or many)

Overheats
Blue Screen (BSOD)
Auto Shut-Down Intermittently
Others (Pls elaborate in General Remarks at the bottom)

6. Will you considering TRADING IN your device if it is not worth to repair or upgrade?*

GENERAL REMARKS / UPGRADING or KNOWN SERVICE REQUEST:

Attachment 1 (Pictures with faults or Multiple Units Repair form)

Attachment 2 (Pictures with faults or Multiple Units Repair form)